Counter Sales Supervisor

Company: White Cap
Location: Ontario
Posted on: May 8, 2022

Job Description:

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. Job Summary Responsible for counter sales team, including training, development and performance management. Oversee functionality of counter sales. Major Tasks, Responsibilities, and Key Accountabilities

• Provides daily oversight and supervision of associates.
• Trains and develops associates to provide product support and customer service.
• Interacts with customers to manage any issues and resolve escalated problems.
• Interacts with managers to resolve credit issues.
• Oversees and spot checks order accuracy, SOX compliance and pricing accuracy.
• Interacts with returns to ensure customer they are handled per business policy.
• Assists with ensuring paper flow, cash handling and billing is done in accordance with policy. Nature and Scope
  • Experience provides solutions.
  • Ensures that work is performed consistently with company policies and procedures.
  • Leads a group or team of support, craft, or lower level professional associates. Work Environment
    • Usually located in a comfortable environment but with regular exposure to factors causing moderate physical discomfort, such as dust, fumes, or odors.
    • Most of the time is spent sitting in the same position or standing/walking and/or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).
    • Typically requires overnight travel less than 10% of the time. Education and Experience
      • Typically requires BS/BA in a related discipline. Generally 5+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines. Preferred Qualifications
        • Demonstrated success providing excellent customer service.
        • Experience using sales order computer software, familiarity with Oracle preferred.
        • Knowledge of company construction and industrial products. If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you. Functional Area Sales Recruiter Machart, Frank Req ID WCJR-004543 White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

Keywords: White Cap, Ontario , Counter Sales Supervisor, Sales , Ontario, California