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Insurance Sales Representative

Company: Ultimate Staffing
Location: Ontario
Posted on: February 20, 2021

Job Description:

JOB DESCRIPTION:Insurance Customer Service Representative Location: 91761Pay: $20 to $25 per hourIf licensed, base plus commissionWe are looking for a Bilingual Spanish Customer-oriented Service Representative to act as a liaison, provide products knowledge and service information. The Bilingual Insurance Customer Service Representative will be responsible for managing large amounts of incoming calls, generate sales leads and identify and assess customers' needs to achieve satisfaction.Responsibilities include:* Build sustainable relationships and trust with customer accounts through open and interactive communication.* Provide accurate, valid, and complete information by using the right methods/tools.* Meet personal customer service targets and handled quotas.* Answer incoming calls & doing outbound calls to existing customers.* Process policy changes, issue certificate of insurance, process monthly payment* Handle all clients inquiries and complaints* Cold Calls outbound to offer our products 4 hours a day (telemarketing)* Keep records of customer interactions, process customer accounts and file documents.* Follow communication procedures, guidelines, and policies.Skills/Qualifications* Must be Bilingual in Spanish.* Industry experience in automotive insurance, does not have to be trucking, but auto insurance industry familiarity** If licensed, can do base and commission.* Proven customer support experience or experience as a client service representative* Track record of over-achieving quota* Strong phone contact handling skills and active listening* Familiarity with CRM systems and practices* Customer orientation and ability to adapt/respond to different types of characters.* Excellent communication and presentation skills* Ability to multi-task, prioritize, and manage time effectively.* High school degree

Keywords: Ultimate Staffing, Ontario , Insurance Sales Representative, Sales , Ontario, California

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