OntarioRecruiter Since 2001
the smart solution for Ontario jobs

Helpdesk Analyst II

Company: Ajinomoto Foods North America
Location: Ontario
Posted on: June 11, 2024

Job Description:

Position Summary The Helpdesk Analyst (II) will perform first level technical support and service restoration for daily operations in a complex, distributed computing environment. The position will need to handle onsite and remote end-user support of a wide variety of systems and applications with a focus on monitoring the helpdesk queue and providing end-user support. The position reports to Manager of Change Control & IT services.
Position Essential Duties and Responsibilities -- Deploy and troubleshoot PC hardware, mobile devices, and network printers-- Imaging and troubleshooting of Microsoft Windows (10)-- Administer user groups and permissions in Microsoft Azure AD-- Prepare SCCM Deployment images and software updates on monthly basis-- Provide instruction and troubleshoot Microsoft Office-- Troubleshoot a wide variety of systems and applications-- Utilization of Active Directory for user management-- Working knowledge of Azure AD, Exchange Online, MFA Setup.-- Monitors helpdesk queue and uses it to track incident status and resolution-- Maintain system inventory-- Identifies tasks to be escalated and assigns to appropriate personnel-- Other tasks as assigned Position Qualifications -- 4-5 years of experience preferred-- A+ and/or MCSA preferred-- Good communication skills (verbal and written)-- Ability to prioritize and execute tasks in high-pressure environment-- Willingness to travel-- Range of Pay $31.00 - $33.00 per hour. -- #INDONT

Keywords: Ajinomoto Foods North America, Ontario , Helpdesk Analyst II, Professions , Ontario, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Ontario RSS job feeds