Operations Supervisor - Transportation (Supply Chain/Logistics)
Company: Penske Truck Leasing
Location: Ontario
Posted on: March 20, 2023
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Job Description:
Are you an energetic and team-oriented leader focused on
commitment to customers, dedication to excellence and innovation?
Do you have a proven ability to supervise processes as well as
activities and tasks? Do have a demonstrated ability and desire to
succeed, grow, learn, and apply new skills? Do you have a proven
record to motivate, engage, coach, and communicate with team
members? Do you have a demonstrated ability to drive process
improvement and lead change? Penske Logistics is seeking a proven
leader with relevant experience and skills to join our team of
transportation and logistics professionals. We are seeking a
candidate to supervise drivers at one of our locations. The
Operations Supervisor provides direction at a single location,
leading staff to ensure customer requirements are achieved while
meeting our Penske goals and objectives. In this role, Operations
Supervisors will be bonus eligible based on their performance and
location performance. Operations Supervisor could earn up to 12% of
their base for Max Performance. Position Summary: Provide
operational leadership to individual contributors and hourly
workforce to ensure the execution of daily tasks and activities
including driver deliveries, loading/unloading of trailers, and
customer service operations in a manner consistent with company
services and cost objectives. Supervises most processes directly
including workforce and equipment scheduling. Responsible for
making corrective action and disciplinary decisions up to written
warning level. Involved in the hiring process and customer meetings
as necessary. Schedule: Monday - Friday 8:00 AM - 4:30 PM Salary:
$65-68,000 - Position is bonus eligible up to 12% of base salary
Major Responsibilities: People --- Establish and sustain that all
supervisors and associates are trained and competent and understand
how their work relates to the customers' business objectives ---
Establish and sustain that performance standards are communicated
that are specific and measurable --- Interview hourly associates
and provide recommendations for hire --- Monitor attendance,
productivity, and other performance standards and provide coaching
and counseling to associates --- Motivate and engage associates by
focusing on team accomplishments and recognition Operations ---
Supervise logistics operations including customer service, freight
loading and unloading, dispatch and proper documentation and
procedure control --- Conduct team meetings --- Evaluate and
recommend changes in preferred work methods to increase
productivity of dispatch operations. Assist in new associate
training --- Provide relief coverage for operational duties when
associates utilize time-off or are absent from the shift --- Have a
thorough working knowledge of the site's operating systems in order
to ensure operational compliance and correct exception resolution
--- Complete all necessary records and reports in a timely and
accurate fashion Finance --- Ensure compliance with financial
policies & procedures such as tracking MPG, returns, damages, etc.
--- Understand the relationship between decision-making and
profitability --- Closely manage associates' working hours and
activities to minimize overtime and to meet or exceed productivity
targets Safety --- Ensure day-to-day management and associate
activities are aligned with the location safety strategy ---
Provide associates with communication, training, feedback, and
direction to ensure safe performance --- Ensure compliance with all
applicable regulatory agencies and company policies and procedures
--- Conduct safety observations Growth / Customer Experience ---
Understand the location-specific customer goals & objectives and
work to meet and exceed these expectations daily --- Ensure the
customer knows that we are committed to helping them meet their
objectives --- Determine areas that could benefit from Continuous
Improvement efforts Fleet/Assets --- Properly plan work assignments
to ensure effective use of fleet equipment --- Work with hourly
associates to ensure they understand safe and efficient operation
of equipment --- Work with vendors to ensure equipment is
maintained --- Work with Penske Truck Leasing to ensure schedule of
preventative maintenance is complete --- Other projects and tasks
as assigned by supervisor --- 2 - 4 years related functional
experience --- High School Diploma or equivalent required ---
Bachelor's Degree preferred --- Must have ability to connect and
build rapport and relationships with associates and external
customers at all levels --- Must have ability to work efficiently
with time management and organizational skills --- Strong
written/oral communication skills and the ability to actively
listen are required --- Ability to manage through a problem and
think and make decisions independently --- Ability to drive process
improvement and lead change --- Advanced computer skills including
Microsoft Word, Excel, Outlook and PowerPoint required --- Must
demonstrate ownership & responsibility to run the operation with a
sense of urgency --- DOT and dispatching experience preferred for
dedicated contract carriage --- Regular, predictable, full
attendance is an essential function of the job --- Willingness to
travel as necessary, work the required schedule, work at the
specific location required, complete Penske employment application,
submit to a background investigation (to include past employment,
education, and criminal history) and drug screening required.
Physical Requirements: - The physical and mental demands described
here are representative of those that must be met by an associate
to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. - The associate
will be required to: read; communicate verbally and/or in written
form; remember and analyze certain information; and remember and
understand certain instructions or guidelines. - While performing
the duties of this job, the associate may be required to stand,
walk, and sit. The associate is frequently required to use hands to
touch, handle, and feel, and to reach with hands and arms. The
associate must be able to occasionally lift and/or move up to
25lbs/12kg. - Specific vision abilities required by this job
include close vision, distance vision, peripheral vision, depth
perception and the ability to adjust focus. Penske is an Equal
Opportunity Employer. About Penske Logistics Penske Logistics is a
wholly owned subsidiary of Penske Truck Leasing. With operations in
North America, South America, Europe and Asia, Penske Logistics
provides supply chain management and logistics services to leading
companies around the world. Penske Logistics delivers value through
its design, planning and execution in transportation, warehousing
and freight management. Visit to learn more.
Keywords: Penske Truck Leasing, Ontario , Operations Supervisor - Transportation (Supply Chain/Logistics), Professions , Ontario, California
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