Returns Lead

Company: NRI Distribution
Location: Ontario
Posted on: November 20, 2022

Job Description:

A Day in the Life As a Returns Lead, you will play an important part in leading the Returns team by organizing and completing all warranty, quality control, repairs--and returns duties. --You'll be working with products from awesome clients that are heavily involved in the active lifestyle.The following schedules are available:1st Shift: Mon - Wed, 4:30A - 1P; Sat & Sun, 4A - 12:30PM--Starting Pay: $21.00/hrAll About YouWhat You'll Bring to the Role:Experience with a warehouse management system (WMS)Excellent communication and interpersonal skillsAbility to multitask and prioritize duties, follow through assignments with a minimum of direction, and be extremely detail orientedExperience in leading returns personnel to ensure all assigned activities are performed effectively and efficientlyHas the ability to be flexible and adapt to changing prioritiesTrustworthy and moral character (we use pre-employment background & drug tests)The Must Haves:Must have 12+ months of prior warehouse experience with returns (quality control or warranty claims), experience as a Lead is a plusMust be 18 years or older to applyProficient with Microsoft Office, specifically Outlook and ExcelBilingual (Spanish/English) preferred but not requiredMust have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, ok with heights in elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.----Things You Will be DoingOversee the training and cross-training of returns employees Lead and delegate a variety of returns tasks while working within SLA and vendor complianceCollaborate with the Returns Supervisor by planning labor requirements based on forecast and direction from the Client Services teamEnsures all--returns are processed in a timely manner and as per client requirementsInput--returns information into the systemClient communication via email and reportingQuality control on--returns and--warranty claimsFollowing--NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)Keeps work and storage areas in a safe, clean, and tidy condition at all times--PerksStaff purchase program - wear the brands you love!Staff benefits plan - chose the benefits that are right for you!Flexible and fun work environment - work hard and play hard!Internal opportunities - we believe in growing our own!--NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.pm21#1234Powered by JazzHRPI197204409

Keywords: NRI Distribution, Ontario , Returns Lead, Other , Ontario, California