Remote Network IT Specialist in Oakland
Company: VirtualVocations
Location: Ontario
Posted on: November 22, 2021
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Job Description:
A developer of music streaming software is searching for a
person to fill their position for a Remote Network IT Specialist in
Oakland. Core Responsibilities of this position include: Answering
escalated customer emails, calls, and chats Maintaining a high
level of professionalism with clients Updating customer information
in the customer service database during and after each call
Qualifications for this position include: 3-5 years experience in a
technical or software-based customer support position Familiar with
ZenDesk, G Suite, JIRA, IP Networking Consistently met or exceeded
productivity, quality, and CSAT metrics
Keywords: VirtualVocations, Ontario , Remote Network IT Specialist in Oakland, Other , Ontario, California
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