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Director, Sales

Company: ConvergeOne
Location: Ontario
Posted on: May 3, 2021

Job Description:

C1 Company Overview

ConvergeOne: 1 Contact, 1 Connection, 1 Choice

ConvergeOne is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.

So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is ConvergeOne.

Charged By Greatness video:



  • Consults, designs, supports, and manages sales of customer activity involving but not limited to voice, call center, messaging and data solutions products and services throughout the United States with primary focus in designated region
  • Manages, trains, advises, and motivates sales associates (NAM's) to their full potential
  • Directs overall regional selling activity
  • Develops and maintains strong relationships with key customers, ability to present to customer in-person and on the phone
  • Ensures strong, effective market share of the products and services by providing direction and information on the products and related services
  • Develops and maintains technical competency in all products offered through ConvergeOne including all offerings from represented manufactures as well as the repair, refurbish products and professional services supplied by ConvergeOne directly
  • Analyzes sales records and trends in relation to objectives and competitive activities; takes or recommends necessary corrective action to VP of Sales
  • Develops a Business Plan for area of responsibility that is consistent with short-range and long-range company objectives
  • Prepares sales forecasts, budgets, quotas, and other projections on a monthly basis
  • Keeps VP of Sales informed of economic, customer/competition situations, customer's business issues and interests, and generate a strategy that will achieve business objectives
  • Uses partnership programs, works with customers and their other product and service partners
  • Manages reps to be successful with all service offerings from all C1's business partners
  • Maximizes NAM's results through constant feedback and ride joint sales calls
  • Expedites the resolution of customer problems/complaints
  • Keeps well informed on industry changes, participates where possible in organizations directly involved with our prime markets, and continually works to improve sales techniques and sales knowledge
  • Works independently and as a team member with sales, MASR's, marketing, services, purchasing/inventory to reach company objectives
  • Keeps advised on company policies, procedures, and objectives, clarifying them with VP of Sales when and if questions arise, and is always prepared to accurately discuss these policies to our customers


  • 4-year college degree in Business or equivalent in experience
  • Seven or more years of prior successful direct selling experience
  • Three or more years in a Services/Sales Support management role or related experience
  • Five or more years of supervisory experience
  • Proven ability to maintain partnership programs with customer and their other service providers
  • Strong problem solving, decision-making, and negotiation skills
  • Must be "total" team player and look at the constant "big" picture for success
  • Knowledge of Key, PBX, IP Telephony, messaging and products
  • Strong presentation, verbal and communication skills
  • Demonstrated sales ability and technical aptitude
  • Proficient with Microsoft Word, Excel and Outlook
  • Previous experience working in a telecommunications industry

Additional Information

Work Environment

Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical EnvironmentPhysical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Other Duties/Changes This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by ConvergeOne.

EEO Statement ConvergeOne provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

Keywords: ConvergeOne, Ontario , Director, Sales, Other , Ontario, California

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