Commerce Delivery Lead

Company: Accenture
Location: Ontario
Posted on: January 12, 2021

Job Description:

Job DescriptionWe Are:Accenture Interactive---a new breed of agency that---s all about the Experience. For us, customer experience is not an add-on; it---s foundational to who we are and how we empower our clients. As the world---s largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people---s lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world---s greatest experiences. Visit us here to learn more about what makes us the Experience Agency.Our Digital Commerce services create new, innovative customer journeys through bleeding-edge, end-to-end solutions that unify the digital and physical. Leveraging deep industry knowledge and expertise, we build connected and personalized customer experiences that catalyze customer buying decisions---at speed and at scale. We strategize, design, develop and implement omni-channel B2C and B2B commerce capabilities, platforms and systems. By improving digital channel maturity and delivering integrated experiences, we boost customer interaction and engagement, delivering tangible results and a better bottom line.Job Description:As an eCommerce whiz, you know exactly what it takes to create the perfect customer experience. And clients have come to rely on you for your expertise to deliver that experience with the right mix of omni-channel commerce solutions. If you have experience combining strategy, experience design, and technology to deliver success, we---d like to meet you.The work:Ensure overall success of complex and large-scale eCommerce programs, focusing on the client relationship, financials, project delivery, resourcing, and overall program healthIdentify and pursue follow-on project opportunitiesPlan and estimate delivery work, focusing on project milestones, resource planning (both on-shore and off-shore), scope, and budgetManage day to day on-shore and off-shore project teams during the project lifecycleManage business requirements and project ideationManage and contribute to solution plan definitionIdentify, manage, and track key dependencies, issues, and risksContribute to the business development process by participating in sales calls, assist/lead proposal development efforts and delivering client presentationsContribute to the ongoing development of solution/program offering approaches, methodologies, techniques, and business development toolsTravel RequiredQualifications Here---s what you need:8 years of full lifecycle implementation experience using various SDLC methodologies, including Waterfall and Agile5 years of experience leading the successful delivery of eCommerce projects3 years of experience delivering projects which have integrated a number of the following capabilities: SAP ECC and CRM, Payment Gateways, Tax Services, Product Lifecycle Management, Order Management Lifecycle, Search, Merchandising and Recommendation Services, Web Content Management, Digital Asset ManagementBachelor's degree or equivalent (minimum 12 years) work experienceBonus points if:Hands on experience with eCommerce applications (hybris, Oracle/ATG, WebSphere Commerce), conceptualizing, designing, building and deploying solutions; extensive experience with targeted platform a plusKnowledge of best practices in all areas of eCommerce including Catalog Management, Product Merchandising, Inventory Availability, Shopping Cart and Checkout, Order Management, Search and Guided Navigation, SEO, Personalization, Gift Registry, Returns Management, Customer ServiceExperience with multi-country rolloutsStrong understanding of PCI/PII security requirementsHands on experience with large scale data migration effortsStrong knowledge of project management methodology including the ability to develop detailed work plans and specifications, identify and resolve issues, manage risk, and run team meetingsAt Accenture, inclusion and diversity are fundamental to our culture and embedded in our core values. We are committed to creating a workforce where our people can feel comfortable, be themselves and contribute. Like Canada itself, Accenture employees represent a tremendous variety of cultures, ethnicities, beliefs, backgrounds and languages. We offer an inclusive environment regardless of personal characteristics such as ethnicity, religion, gender, sexual orientation, gender identity or expression, age or disability.Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.It is currently our objective to assign our people to work near where they live. However, given the nature of our business and our need to serve clients, our employees must be available to travel when needed.

Keywords: Accenture, Ontario , Commerce Delivery Lead, Other , Ontario, California