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Program Coordinator (SAO)

Company: Goodwill The Amity Group
Location: Ontario
Posted on: May 4, 2020

Job Description:

Goodwill has an exciting opportunity to join our dynamic team. We are now recruiting for the following vacancy to support of our Skills Advance Ontario (SAO) program: Full-time opportunity as Program Coordinator - (10 Month Contract-SAO) Position located at 225 King William Street, Hamilton. THE OPPORTUNITY Reporting to the Vice President, Employment Services, you will provide management and oversight of the Skills Advance Ontario (SAO) program to ensure the program team is on track and meeting targets. You will work with the program team to determine client suitability and eligibility for the SAO program. You will monitor and track participant progress and take an active role in ensuring the success of the overall program. This position will have two direct reports. THE DELIVERABLES Success in this position will be achieved through successfully leading the program team in providing exceptional client/customer service and effective employer and community outreach, as well detailed management of the overall program metrics. Deliverables include but are not limited to: * Proactively monitoring program performance to ensure all established metrics are met. * Continually evaluating the effectiveness of the program delivery and making recommendations for program improvement. * Taking a lead role on the SAO Advisory Committee, convening regular meetings, establishing agendas, facilitating, and providing follow-up. * Working collaboratively with fellow Employment Service Coordinators and other team members to facilitate program referrals and create awareness. * Developing and executing strategies, to ensure the program is effectively marketed to the community resulting in referrals made. * Developing and maintaining weekly reporting for the VP Employment Services detailing up-to-date program status and performance metrics. * Acting as a coach and mentor to all direct reports, providing guidance, training, and timely performance management as required. THE IDEAL CANDIDATE As an ideal candidate you recognize the importance of employment in a person s life. You have a passion for helping and supporting individuals to overcome barriers to employment and to obtain meaningful work.Your passion is backed up by: * Post-secondary degree or diploma in Social Services, Business Administration or equivalent. * Minimum 3 years of related experience in employment or social services. * Sound knowledge of Employment programs and skills training. * Strong facilitation skills, both in group setting and one-on-one. * Positive people management skills with experience leading a team in service delivery. * Knowledge and/or experience with Skills Advance Ontario (SAO) programming. * Excellent interpersonal and communication skills. * Valid Driver s license and full time access to a vehicle. * Sound working knowledge of various software including Microsoft Office and Outlook. THE DETAILS * As a full-time position the work week consists of 5 days per week with 37.5 to 40 hours. * The candidate must have the flexibility to work days, with some evenings and weekends. * This is a salaried position with a benefits package including health- care, dental, vision, life insurance, and Long-term Disability. * This role is for a contracted period of time 10 months. * As the role includes periodic employer site visits a valid driver s license and full time access to a vehicle properly insured for occasional business use is required. * The successful candidate will be required to have a Criminal Records Check completed at the Vulnerable Sector level. (Internal candidates may already have this on-file). Interested Individuals are asked to submit a current Resume and Cover Letter by April 28, 2020 Quote Job# PC-SAO and E-mail to: About_Goodwill Goodwill, the Amity Group is a leading human services organization based in Hamilton that serves the Hamilton and Halton communities. Goodwill lives a person-centred service philosophy that places clients, employers, and stakeholders at the centre of our mission, which is changing lives through the power of work. To deliver that mission we support individuals in overcoming barriers to employment and obtaining work and employers in securing the workforce they need. Our Employment Service programs are funded by the government of Ontario. We also operate social enterprise divisions Stairways Caf & Catering and our retail thrift stores in Burlington and Oakville which also provide training and employment opportunities in our communities. No phone calls please. Only those selected for an interview will be contacted. Goodwill is an equal opportunity employer, and encourages applications from all groups. Goodwill offers accommodations for applicants with disabilities. If you are contacted by us regarding this position, please advise if you require accommodations.

Keywords: Goodwill The Amity Group, Ontario , Program Coordinator (SAO), Other , Ontario, California

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