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Inside PreSales Security Expert

Company: Fortinet
Location: Ontario
Posted on: May 4, 2020

Job Description:

The Inside PreSales Security Expert (iSE) will support the Inside Territory Account Manager(s) providing them pre-sales support. The iTAMS are territory based account managers focused on the SMB Segment. The Inside PreSales SE's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales for the ITAMs accounts. The role has national coverage to support ITAM resources across the country. This coverage includes Quebec, hence there is a bilingual requirement for the role. While most of the support provided can be handled remotely, it is expected that some travel will be required to fulfill the requirements of this role. The ideal candidate will have experience in the networking and/or security sectors of technology. Fortinet will provide detailed and ongoing training programs. External Description Responsibilities * Pre-sales - assist in qualifying sales leads from a technical standpoint and providing technical guidance and support to partner technical resources * Pre-sales Organize regular sessions for partner representative to keep them informed of new products and features * Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration * Conversant with networking applications and solutions * Pre-Sales conduct customer POCs (Proof-of-Concept) including setup and configurations, solution architecture, whiteboarding, demos and internal configuration validations. * Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues * Provide assistance to identified customers with post-sales training * Travel be available to travel as required to support iTAM events an activities (-15% travel) * Lead customer presentation and demos via online tools (GO TO MEETING) * Act as a liaison between partner, customers, and appropriate Fortinet team members * Perform other duties and projects, as assigned to support the growth or our business Required_Qualifications * Bachelor degree * 5+ years experience in technical/pre-sales support as a Sales or PreSales Security Expert * 5+ years experience in LAN/WAN/Internet/Security services administration * Strong understanding of networking concepts and protocols * Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti-Virus, Cloud, Load- Balancing, Wireless, Virtualization. * Experience with encryption and authentication technologies required * Strong presentation skills * English and French fluency * Ability to manage a diverse, high volume workload; self-driven and adaptable * Ability to quickly build productive relationships in a fast-paced, high- performance environment * Excellent written, verbal and presentation skills * Well organized with effective time and activity management skills * Ability to apply entrepreneurial strengths in a driven, forward-thinking manner * Proven work-ethic and time-management skills * Public/private cloud experience is a plus #GD

Keywords: Fortinet, Ontario , Inside PreSales Security Expert, Other , Ontario, California

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