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Technical Analyst - Support

Company: Advent Software
Location: Ontario
Posted on: September 19, 2022

Job Description:

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

Technical Analyst - Support

Status: Full Time

Location: Toronto Office - 30 Adelaide


SS&C Technologies Holdings, Inc. is a global provider of financial services software and software-enabled services. Founded in 1986, SS&C has built the most comprehensive powerhouse of software technology in the financial services industry - technology that complements our unrivaled expertise and professionalism in fund administration, insurance and pension funds, and asset and wealth management accounting and operations. Named by Forbes as one of America's best midsize employers, SS&C has more than 20,000 employees and 15,000 clients worldwide, and is headquartered in Windsor, Connecticut, with offices throughout North America, Europe, Asia Pacific, Africa, and Australia.

Job Description

Overall Accountabilities:

Are you ready for new challenges working for a leading provider of global transfer agency solutions? We have an excellent opportunity for a Senior Microsoft Infrastructure Specialist to join our team to support leading edge technology and solutions that the financial industry is built on and excel in supporting global industry leaders in mutual fund, banking and insurance industries.

The qualified candidate will have a Network, windows and Linux background with strong troubleshooting and problem determination skills. The position requires solid knowledge of Linux (Redhat), Windows 2008/2012/2016 Servers and Network. The successful candidate must also possess strong interpersonal skills and have the ability to interact with internal/external clients.

General Role & Responsibilities:

* Solid Linux systems administration knowledge
* Document and maintain standards/best practices in a Development environment
* Support of Development environments including setup and configuration, user ID setup and configuration, environment refreshes and RTE administration
* Responsible for providing support of network connectivity issues to internal and external clients.
* Responsible for running and patching cables, racking and testing network equipment.
* Assist in the preparation of documentation and change control for Network Services.
* Deployment of network attached equipment within IFDS' data centres and client sites.
* Update monitoring tools (Nimbus, Cisco Works, Netflow, etc.).
* Work with internal teams to analyze and clarify firewall requests.
* Work with external vendors for quotations.

Competencies: (Behavioral and Functional)


* Must have a post graduate degree in a related discipline
* Basic knowledge operating in a Linux (Redhat) and Windows 2008 Server environments
* Strong knowledge of TCP/IP.
* Experience with using network management tools and the use of SNMP and MIBs.
* Knowledge in enforcing network security policy via access lists and firewall rules.
* Understanding of NAT (Network Address Translation)
* Experience in providing development support in a Linux based environment
* Experience with O/S administration including third party software for Linux based Infrastructures
* Experience with Citrix Delivery and VMView VDI
* Strong shell and Perl scripting skills


* Knowledge and experience with Web technologies including JBOSS, Spring Boot and Apache
* Knowledge and experience with Event Management and System Monitoring including OpenView/HP BSM
* Knowledge of Linux Security and ITTL processes
* Previous experience providing client support in the financial services and/or a service oriented environment
* Strong client relationship and organizational skills.
* Good analytical and problem-solving skills
* Excellent written and verbal communication skills
* Excellent interpersonal skills
* Ability to work as part of a cohesive team


* RHEL 7 certification or training
* Understanding of RH OpenShift, DOCKER, Containers and Kubernetes
* Progress Database Administration training
* Messaging knowledge an asset
* WebFOCUS/iWay knowledge/experience
* Cisco certification (i.e. CCNP).

Why SS&C?

Working at SS&C is balanced and fair - especially in challenging times. We offer flexible work schedules, time off, and so much more to keep you healthy, safe, and productive. SS&C offers:

* Hybrid Schedule featuring 4-6 days in the office monthly combined with working from home
* Competitive base salary plus EXCELLENT benefits (including medical, dental, vision, STD, LTD and more)!
* RRSP Matching Program
* Global Flexible Time Off Policy (personal/vacation time)
* Sick Leave Policy
* Eligible for performance-based bonus program three times per year.
* Tuition Reimbursement up to 70% and Professional Development up to 100%
* Candidate Referral Program
* Business Casual dress code (includes jeans)

SS&C Technologies Canada Corp. fosters a positive, equitable and progressive workforce and is committed to accommodating applicants with disabilities throughout the hiring process. We will work with applicants requesting accommodation at any stage of this process. If you require any accommodation during the application and hiring process, please contact: tacanada@sscinc.com

To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.No phone calls or email applications please. We thank all candidates for their interest, but only those under consideration will be contacted.


Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Keywords: Advent Software, Ontario , Technical Analyst - Support, IT / Software / Systems , Ontario, California

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