Field Support Rep (Merchandiser) - Ontario, CA
Company: Redbox
Location: Ontario
Posted on: July 30, 2022
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Job Description:
At Redbox we''re passionate about our products, and we LOVE our
customers! Providing them with an exceptional experience is
something we strive to do every day. If you share our love for
customers and prefer to not be confined to a desk, you might love
being a Field Support Representative. You''ll work independently
throughout the day (in partnership with your manager) to ensure our
customers are taken care of and company goals are met. You will
have the opportunity to be the face of Redbox and its clients to
our customers, gaining valuable knowledge and experience to grow
your this job, you will use your personal vehicle to maintain an
assigned merchandising route, assisting with the maintenance,
support and upkeep of Redbox and clients'' kiosks . You will work
in an environment where your route, daily tasks and weather
conditions can change on a regular basis. You must also be able to
securely store at least 50 cubic feet of company merchandise such
as product boxes, marketing materials and cleaning supplies within
both your personal vehicle and residence.Key ResponsibilitiesUsing
personal vehicle, travels to assigned kiosks/locations and performs
assigned tasks including but not limited to collecting product,
restocking, and updating marketing materialsKeeps daily record of
product distributed and removed from each machine (mileage
reimbursement provided for miles driven for work tasks and
pre-determined routes)Follows a specifically designed daily
merchandising route including regular visits to shipping and
warehouse locationsProvides quality customer service through
regular interaction and communication with coworkers, external
customers, external contractors, store owners/managers and
employeesReceives all product and materials and communicates any
variances to the Regional Operations Supervisor prior to
merchandisingCommunicates status of kiosks and customer accounts to
Regional Operations Supervisor (ROS)Protects all company
merchandise/product and ensures kiosks are properly securedCleans
kiosks and ensures they are kept in proper working orderLoads and
unloads product from automobile, residence and warehousePerforms
other related duties as assignedEducation & ExperienceHigh School
Diploma or GED preferredMinimum of 1 year of experience in a
customer facing position requiredBasic computer skills required
(internet, email, and using Microsoft Products and Services)1 year
of merchandising or field operations experience preferredKnowledge,
Skills & AbilitiesDemonstrates strong organizational, multi-tasking
and problem solving skillsMust be able to effectively communicate
and collaborate with othersBasic Smartphone operation and App
installation knowledgeAbility to work independently with a high
degree of self motivationMust be able to work in a variety of
weather conditions including extreme weatherAbility to use small
hand tools such as a screwdriver, pliers, cutter, hex wrench or
other tools deemed necessary to the jobAbility to read, understand,
and follow procedures, safety policies, and company protocolsOther
RequirementsMust have a reliable vehicle, valid driver''s license,
and valid car insuranceMust have an excellent driving recordMust
have the ability to securely store at least 50 cubic feet of
company merchandise such as product boxes, marketing materials and
cleaning supplies within personal vehicle and residenceMust have
daily access to a computer with Internet connection in order to
access company email, trainings, all work instruction needed to
perform job duties, etc.We conduct MVR, drug screen and background
checksPhysical RequirementsAbility to lift and carry up to 50 lbs.
frequently throughout the workdayAbility to lift up to 20 lbs.
above shoulders on a regular basis throughout the dayAbility to
bend, kneel, push, pull and stand on a regular basis throughout the
workdayAbility to climb a step stool frequently throughout the
dayThis job description is not intended to be all-inclusive.
Employee may perform other related duties as assigned to meet the
needs of the organization.Please click,
/redbox-4-page-benefit-overview-2022/0103725001636759862to view
Benefits offered by Redbox for this role.Equal
Opportunity/Affirmative Action Employer
Minorities/Females/Protected Veterans/Persons with Disabilities
Applicants and employees are protected from discrimination under
Federal law. For more information please seeEEO is the Law.
Keywords: Redbox, Ontario , Field Support Rep (Merchandiser) - Ontario, CA, Hospitality & Tourism , Ontario, California
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