CALL CENTER CUSTOMER SERVICE

Company: Ontario Ca - Best Practice Alerts
Location: Ontario
Posted on: November 12, 2021

Job Description:

Call Center Customer Service-Staffing Network/QPAJob Description 2 Different Shifts available see below Tuesday - Saturday, 2nd Shift (230-11PM) Sunday - Thursday, 2nd Shift (230-11PM) MAIN JOB OBJECTIVE The Digital Care Services Specialist is responsible for servicing Clients through proper and accurate handling of inquiries related to Care Services via phone, email and video. The Care Services Expert will also be responsible for achieving assigned objectives in the areas of productivity, and quality; as well as maintaining high operational standards and efficient use of key systems. ESSENTIAL DUTIES AND JOB RESPONSIBILITIES Core Responsibilities Perform accurate and complete product assessments related to repairs and quality in order to create a repair or provide care information to clients. Assess all incoming repairs to assess the condition of the item against the store documents and determine if the product is repairable Use the JD Edwards system to access technical data in order to process the repair when repair instructions arby Jobble

Keywords: Ontario Ca - Best Practice Alerts, Ontario , CALL CENTER CUSTOMER SERVICE, Hospitality & Tourism , Ontario, California