Service Valet/Greeter - Crown Lexus
Company: Sonic Automotive
Location: Ontario
Posted on: February 26, 2021
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Job Description:
PurposeJob Description* The Service Greeter/Porter is
responsible for moving service customer vehicles to ensure smooth
and efficient traffic flow through the facility, and increase
customer convenience and maintaining an orderly service parking
area. In addition a more concierge service approach, the service
porter will also assist with home deliveries for service
clients.Duties And Responsibilities* Greets all customers entering
the service area with a friendly, upbeat professional attitude,
answers their questions, and directs them to the appropriate person
or location* Determines if customers coming into service have an
appointment. Records customer's name, VIN, tag number, mileage, and
existing vehicle damage (walk around)* Controls service traffic
flow, parking and assist with loaner vehicles as needed. Parks
vehicles after they have been written up* Drive safely and reports
any lot damage immediately. Zero lot damage is the goal and the
expectation* Retrieve customer vehicles at cashier for pick-up;
wait at vehicle for customer, thank customers for their business*
Install disposable seat covers, steering wheel covers, floor mats
and I.D. tags in all the vehicles taken in for service* Deliver the
keys and repair order hard copies to the appropriate Service
Advisor immediately after parking a vehicle in the service parking
lot* Maintains a clean and safe service drive area, free of trash,
water, leaves and dirt.* Drives vehicles to and from service lane,
service stalls, and parking lot as needed.* Makes key tags for
vehicles* Maintains a professional appearance* Performs other
duties as assigned* Must follow all company safety policies and
procedures, and immediately report any and all accidents to a
manager or supervisor.* All applicants must be authorized to work
in the USA* All applicants must perform duties and responsibilities
in a safe manner* All applicants must be able to demonstrate
ability to pass pre-employment testing to include background
checks, MVR, drug test, credit report, and valid driver
license.QualificationsTo perform this job successfully, an
individual must be able to perform each essential duty
satisfactorily.* The requirements listed are representative of the
knowledge, skill, and/or ability required.* Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.Additional InformationAll your
information will be kept confidential according to EEO
guidelines.Company DescriptionAt Crown Lexus, a Sonic Automotive
family dealership, you'll find the opportunities, resources, and
support you need to grow and develop professionally. Our 100+
dealerships are concerned with more than moving inventory; they're
committed to your success and invested in your future. So read on,
and consider a rewarding career with Sonic Automotive, Inc.
Keywords: Sonic Automotive, Ontario , Service Valet/Greeter - Crown Lexus, Hospitality & Tourism , Ontario, California
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