Fitness Manager
Company: 24 Hour Fitness
Location: Ontario
Posted on: February 22, 2021
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Job Description:
Job DescriptionFULL-TIME Full-time LOCATION 2580 S Archibald Ave
Ontario CA 91761 JOB SUMMARY The Fitness Manager I (FM) ensures
that the club delivers an outstanding and well-rounded fitness
experience to all members through a holistic approach to offering
fitness products and services. Through hiring and developing high
quality team members who can build relationships and translate the
value of fitness offerings, and proactively reviewing process and
team member effectiveness, the FS drives both successful member
engagement and attainment of fitness revenue goals. ESSENTIAL
DUTIES & RESPONSIBILTIES Fitness Management - 40% * Provides all
club members with access to a highly trained and professional
fitness staff that is able to provide company-approved fitness
counseling, training, classes and programs. * Ensures Fitness
Coaches (FC) and Group X Coaches (GXC) are delivering high quality
programs to their clients, through class/session assessment and
feedback, and proactive review of tools and processes that track
member progress. * Encourages members to take advantage of a wide
assortment of fitness offerings tailored to meet members' goals,
and inspires team members throughout the club to do the same. *
Creates and updates GX class schedules, including open class
management and class coverage, to bring to members the right
classes at the right time. Drives improved GX program utilization
and effectiveness of programming. * Delivers on Group X class
penetration goals, personal training and Group X labor budgets, and
all monthly, quarterly and annual revenue budgets. * May service
personal training sessions, or teach group classes, where there is
business need. Not to exceed 15% of weekly hours worked. *
Evaluates, manages and support all aspects of fitness and GX
equipment ordering. * Acts as manager-on-duty at times to support
resolution of member concerns. Staffing and Development - 35% *
Hires and trains new FC and GXC. Develops, coaches, provides
direction, and supports team members as fitness subject matter
expert. * Provides feedback to the General Manager (GM) where
performance gaps exist that rise beyond the level of coaching. *
Develops weekly work schedules for fitness team, and ensures
consistent compliance to Time and Labor guidelines. * Train and
develop club team members on all the fitness offerings of the club,
and how to tie value of each to members based on their goals. *
Acts as subject matter expert in fitness, including group and
individual formats. Regularly share industry updates.
Sales/Customer Service - 25% * Directly sell, and lead team member
in sales with all fitness offerings to achieve club sales goals. *
Support execution of company-approved revenue generating activities
inside the club. * Engages in the successful onboarding of new
members clients, fully acclimating to fitness offerings to achieve
fitness goals. QUALIFICATIONS Knowledge, Skills & Abilities *
Technique and program design for both personal training and group
fitness * Positive and productive leadership, including motivating,
coaching, and communicating with diverse groups * Strong
interpersonal skills and a sincere desire to help people achieve
their goals, both members and team members * Collaboration and
willingness to support team members across departments Core Traits
Ambitious -a desire and determination to succeed; undeterred by
failure Attentive -mindful, observant, empathetic, considerate of
others Dependable -consistent, flexible, true to their word; can be
relied upon by others Enthusiastic -engaged, positive; eager to be
of service Genuine -fully authentic, sincere and open-minded; shows
up as who they are Energy -strong endurance, self-motivated; faces
challenges head-on Honest -demonstrates high integrity,
conscientious, truthful; stands up for their beliefs Inquisitive
-eager to learn and understand, observant; interested in others
Performance-Minded -strives to excel and better their abilities;
delivers results at the highest level Minimum Work Experience and
Qualifications * 1-2 years as a Personal Trainer preferred *
Previous leadership experience in retail/hospitality industry,
preferred * Consultative sales experience preferred Minimum
Educational Level/Certifications * High School Diploma or GED
required, Bachelor's degree preferred * National Certification (One
or more of the following certifications): o American College of
Sports Medicine (ACSM) Certified Personal Trainer Health Fitness
Specialist Clinical Exercise Specialist Clinical Exercise
Physiologist Cancer Exercise Trainer Certified Inclusive Fitness
Trainer o American Council on Exercise (ACE) Personal Trainer
Certification Lifestyle & Weight Management Consultant
Certification Advanced Health and Fitness Specialist o The Cooper
Institute Personal Trainer Certification o International Fitness
Professionals Association (IFPA) Personal Fitness Trainer
Certification Advanced Personal Fitness Trainer Master Personal
Fitness Trainer o National Academ
Keywords: 24 Hour Fitness, Ontario , Fitness Manager, Executive , Ontario, California
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