Experience CNC Field Serice Engineer

Company: Veterans Employment
Location: Ontario
Posted on: July 28, 2022

Job Description:

Job Summary:To provide superior levels of service and technical support to new and existing CNC Machine Customers.Must have a good working knowledge of electrical principles. Should have the ability to troubleshoot, repair or replacecircuits and components.Duties and Essential Job Functions:--- This role requires up to 100% travel. All training is conducted at the Troutman home office.--- Provide Sales Engineering support by preparing demonstrations for customers; participating in trade shows;conducting time studies and maintaining strong communications with engineering and support staff.--- Demonstrated knowledge of Machine Application Engineering with the ability to build, install, repair, service, and troubleshoot machines. Train customers onsite and in-house.--- Be able to replace, realign, repair, and remove parts. Provide phone support by remotely diagnosingmachine/software problems; provide in-call problem solving and resolution; record notes and updateknowledge database. Pursue up-sell opportunities and superior customer service.--- Administrative reporting of expenses; maintaining service, technical and installation checklist; weeklytechnical meeting and ongoing/continuous training.Skills and Qualifications:--- CNC Router mechanical and functionality knowledge.--- Controls knowledge (FANUC, B&R, OSAI, etc.)--- CAD/CAM software troubleshooting skills.--- High level of mechanical troubleshooting skills.Educational and Experience Requirements:--- High School Diploma or GED.--- At least two years of electrical, mechanical, or closely related experience.Preferred Education and Experience:--- Five years of electrical and/or mechanical experience.--- Two-year degree in Electrical, Mechanical, or closely related.--- Electrical or Mechanical certifications a plus.

Keywords: Veterans Employment, Ontario , Experience CNC Field Serice Engineer, Engineering , Ontario, California