Experience CNC Field Serice Engineer
Company: Veterans Employment
Location: Ontario
Posted on: July 28, 2022
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Job Description:
Job Summary:To provide superior levels of service and technical
support to new and existing CNC Machine Customers.Must have a good
working knowledge of electrical principles. Should have the ability
to troubleshoot, repair or replacecircuits and components.Duties
and Essential Job Functions:--- This role requires up to 100%
travel. All training is conducted at the Troutman home office.---
Provide Sales Engineering support by preparing demonstrations for
customers; participating in trade shows;conducting time studies and
maintaining strong communications with engineering and support
staff.--- Demonstrated knowledge of Machine Application Engineering
with the ability to build, install, repair, service, and
troubleshoot machines. Train customers onsite and in-house.--- Be
able to replace, realign, repair, and remove parts. Provide phone
support by remotely diagnosingmachine/software problems; provide
in-call problem solving and resolution; record notes and
updateknowledge database. Pursue up-sell opportunities and superior
customer service.--- Administrative reporting of expenses;
maintaining service, technical and installation checklist;
weeklytechnical meeting and ongoing/continuous training.Skills and
Qualifications:--- CNC Router mechanical and functionality
knowledge.--- Controls knowledge (FANUC, B&R, OSAI, etc.)---
CAD/CAM software troubleshooting skills.--- High level of
mechanical troubleshooting skills.Educational and Experience
Requirements:--- High School Diploma or GED.--- At least two years
of electrical, mechanical, or closely related experience.Preferred
Education and Experience:--- Five years of electrical and/or
mechanical experience.--- Two-year degree in Electrical,
Mechanical, or closely related.--- Electrical or Mechanical
certifications a plus.
Keywords: Veterans Employment, Ontario , Experience CNC Field Serice Engineer, Engineering , Ontario, California
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