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Celestica Back ups/training

Location: Ontario
Posted on: July 6, 2024

Job Description:


Assigns work for PT, Owner Operator and outside company trailer drivers for conveyance of freight by performing the following duties.

Essential Duties and Responsibilities:

? Assign Drivers, Carriers and equipment as Planner devised assuring success.

? Works closely with the Planner to ensure all drivers and Carriers are assigned to a load within HOS Compliance.

? Issues manifest and all related paper work to drivers.

? Creates trips in TruckMate when necessary.

? Updates status time of arrival and departure at Shipper/Consignee in TruckMate according to established SOP?s.

? Trouble shooting and notifying appropriate parties of any changes to delivery times, arrival times, or any items having an impact on operations.

? Responsible for updating current statuses of all equipment in TruckMate according to established SOP?s.

? Works with Fleet Maintenance to schedule equipment for Service and PMs when necessary.

? Notifies Dedicated fleet administration department of any changes that could have material impact on financials; i.e. returning or renting equipment, adding or terminating drivers, assigning or collecting fuel cards, etc.

? Ensures all Driver packets are turned in completely and efficiently with all proper trip documents.

? Assures information in TruckMate is as exactly as the Driver manifest to safeguard their accurate pay.

? Directs activities of drivers via cell phone.

? Confers with customers as needed.

? Responsible for Owner Operators? stability and service.

? Other duties as assigned.

Goals and Objectives:

A Dispatcher?s objective is to stay updated in TruckMate at all times by using the system correctly and completely at all times. TruckMate is a real time system designed to properly plan drivers on loads and protect on time service to the customer. The Dispatcher ensures 100% on-time deliveries and pick-ups with maximum driver retention rate along with total control of the Trailer Pool at all times.

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A successful Dispatcher will dispatch every driver on time as planned in the system and will also ensure each driver is calling in with pertinent information, such as trailers, status updates and any changes or challenges with their trips which will be updated in the system by adding notes. The dispatcher is required to update the system a minimum of 3 times per day, at the following intervals: at the beginning of the shift, mid-shift, and at the end of the shift so that a proper handoff is provided to centralized support. The Dispatchers are tracked through a KPI board, and the color coding should constantly be green, and should not turn red. It is the Dispatcher?s responsibility to review their work, and if system information does not appear correct, it is their responsibility to reach out for immediate assistance. The Dispatcher?s performance will be measured by their ability to keep the system accurate and updated.

A Centralized support Dispatcher objective is to keep the system updated throughout the night and weekend for all dedicated fleet buildings including B14, B16, B101, B102, & B103.

Supervisory Responsibilities:

This job has no supervisory responsibilities


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to walk and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to extreme cold and extreme heat from typical warehouse environments. The noise level in the work environment is usually moderate.

Keywords: , Ontario , Celestica Back ups/training, Administration, Clerical , Ontario, California

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